Returns & Exchanges
Thank you for your order and your support of Mirror Image Boutique! We work hard to disclose all measurements and details to maximize your satisfaction, but we understand that sometimes items just don't fit or appear as expected. We do ask that you read our return policy in it's entirety before initiating the return/exchange process.
If for any reason you are dissatisfied with your purchase, we will happily refund or exchange your item. Item must be postmarked for return within 30 days of delivery of your order, at buyer’s expense. Within that time frame, we are happy to process your return. However, after the 30 day mark has passed, items can no longer be returned, refunded, or exchanged. Additionally, all items returned within 30 days must be in its original condition, which includes being unworn with tags still attached. Any items returned in unsatisfactory condition will be denied and sent back to the customer.
Unsatisfactory condition includes:
- excessive wrinkles
- detached tags
- human/ animal hair
- deodorant stains
- smoke or perfume scents
- any visible wear or damage to the garment
It may take up to 7 business days for returns to be processed. Upon review and approval, a refund will be issued to your original method of payment. If the return is denied, an email will be sent and the item will be returned at the customers expense without a refund.
We know that sometimes depending on the cut of the garment, size can vary. We are more than happy to exchange items for a different size or color. Exchanges are only accepted for like items.
Please ship all returns and exchanges to:
Mirror Image Boutique
c/o Christina Rohde
441 E. Erie St. APT 3903
Chicago, IL 60611
Any questions about our policy, please email: firstname.lastname@example.org
Free Standard Shipping on U.S. Orders Over $50
Hi M.I. Gals! Just a reminder that orders will ship out within 1-2 business days of ordering.
Shipping Rates & Delivery
Service Cost Delivery Time
Standard Shipping $5.95 flat rate 5-7 business days
2 Day Shipping $11.95 flat rate 2 business days